LinkUp Internet has increased your Internet speed at no extra charge to you.
We are happy to announce that customers on the Zoom fibre network will received a complimentary speed upgrade from LinkUp Internet.
Test your your faster LinkUp line speed on https://speed.linkup.co.za/
Please note that your charges will remain the same and there is nothing that you need to do from your side other than enjoy your improved speeds.
*The promotional speed upgrade will only be implemented for selected users that qualify for the upgrade, we will notify you via sms. The upgrade is promotional specific & Terms and Conditions apply.
Give us a call if you have any questions.
Hannes Viljoen
Managing Director
LinkUp Internet Support Helpdesk
You can reach LinkUp Internet by Phone, Email or Social Media Channels - Read below for details.
If you are experiencing technical issues we Suggest you do the following.
1. Get notified instantly. Follow our Network Status WhatsApp Channel to get instant updates on Network outages & updates. https://whatsapp.com/channel/0029VaBDI3JAe5Vl6IhYhE11
2. "Give it a Minute". We understand how important it is for you to remain online. Our team resolves most network issues within 5 Minutes, if you are still offline after 5 Minutes try the following.
3. Restart and Reboot. 99.9% of issues are resolved by simply restarting and rebooting Internet devices and Computers, Phones & Tablets. To do it yourself simply turn the power off on all your devices, routers, WIFI access points and switches for about 60 seconds, then turn it back on and wait 5 minutes before you try to access the internet again. If this didn't work we suggest you report the issue.
4. Report the issue.
OFFICE HOURS (8am - 5pm Monday to Friday)
WhatsApp: 083 257 7467
Call: 087 056 3636
Email: support@linkup.co.za
Please remember your request should include your Name, Surname, Address and fault details.
AFTER HOURS
WhatsApp: 083 257 7467
Email: support@linkup.co.za
Please remember your request should include your Name, Surname, Address and fault details.
Please note: Our support team will respond to your after hours support request within 30min. They will get back to you by Phone, WhatsApp or Email. After hours support is provided between 5pm and 9pm in the evenings and in the mornings from 7am. Support requests that reach us outside of these times will be attended to from 7am the next day.
If we have a NETWORK ISSUE which affects multiple clients we will attend to the issue immediately and post progress updates to our WhatsApp Channel. Follow our Network Status Whatsapp Channel to get instant updates on Network outages & updates. https://whatsapp.com/channel/0029VaBDI3JAe5Vl6IhYhE11
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